Legal
Privacy Notice
City Temporary Works Ltd (“we”, “us”) collects personal information when you contact us through this website, by email or by telephone. This notice explains what we collect, why we use it, who we may share it with, and the rights available to you under UK data protection law.
Information we collect
Enquiry forms may collect your name, company, email address, telephone number, project or company details, preferred service, message content and any files you upload. Call and email correspondence may also create records needed to respond to your request. We may also collect limited technical information such as IP address and browser type where this is generated by our website hosting or security tools.
How we use information
We use enquiry information to respond to your request, prepare a scope or fee proposal, arrange site visits, training, demonstrations or other services, and keep records of professional correspondence. We do not sell personal data.
Lawful basis
Depending on the circumstances, we process personal data on one or more of the following lawful bases under UK GDPR:
- Legitimate interests — responding to business enquiries and managing our professional relationship with prospective and existing clients in a way that does not override your interests or rights.
- Contract — taking steps at your request before entering into a contract, or performing a contract with you or your organisation.
- Legal obligation — retaining records where required by law or professional regulation.
- Consent — where we rely on consent (for example for optional communications), you may withdraw it at any time.
Who we share information with
We only share personal data where necessary to handle your enquiry or deliver services. This may include:
- IT, website hosting, email and cloud service providers who process data on our behalf
- Professional advisers (for example accountants or solicitors) where required for our business
- Subcontractors or associate engineers engaged to support a specific assignment, where sharing is needed to deliver the agreed work
- Regulators, courts or other authorities where we are legally required to do so
Service providers are expected to process personal data only on our instructions and with appropriate security measures.
International transfers
Some of our service providers may process data outside the United Kingdom. Where that happens, we take steps to ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses, so that your information remains protected to a standard comparable with UK law.
Retention and security
Information is retained only as long as needed for the enquiry, contract administration, professional records or legal obligations, after which it is securely deleted or anonymised where practicable. Access is limited to people who need it to handle your request. We use proportionate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
Your rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Request rectification of inaccurate or incomplete data
- Request erasure of your personal data
- Request restriction of processing
- Object to processing based on legitimate interests
- Receive your data in a portable format (data portability), where applicable
- Withdraw consent at any time where processing is based on consent
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. To exercise any of these rights, contact us at info@citytemporaryworks.co.uk or write to 85 Great Portland Street, London, England, W1W 7LT.
Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: ico.org.uk/make-a-complaint.
Last updated: August 2026. This notice may be updated from time to time.